Testimonials

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Laura | Saturday, April 6, 2013
Dear Ms. Hooper and Mr. Drummond,
 
I wanted to draw your attention to a particular employee of yours who has gone above and beyond to service our needs as our real estate agent.  Her name is Joanne James.
 
Joanne was referred to us via another satisfied client and me and my husband embarked on a most enriching journey with her into finding a home.  My parents were also part of the process as they would be living with us.  This made the home search challenging along with staying within a fixed budget.  Joanne was not dismayed by this challenge at all.  In fact, it was a joy for her to find us something that fit into our criteria.  She was diligent and never gave up on us.  To me, she is a hero
 
There are many philosophies and visions that I found on the Keller Williams website pages across Canada.
 
To site some of these:
 
Joanne is a professional.  We entered homes where the owner was present.  She was extremely courteous and friendly with them.  I was amazed by how she made them feel comfortable as we went through their home.  I was at ease because of her great attitude.
 
Joanne educates her clients.  We were never in the dark about what our options were, what was required of us and she answered our questions with explanations so we completely understood every part of the process.  I have never seen an agent take the time like she has.
 
I have found this on the Keller Williams Canada website:
 
 
Win-Win:  or no deal
Integrity:  do the right thing
Customers:  always come first
Commitment:  in all things
Communication:  seek first to understand
Creativity:  ideas before results
Teamwork:  together everyone achieves more
Trust:  starts with honesty
Success:  results through people
 
I hope that you realize the "gem" that you have in your company and I also hope you will take the time to congratulate her on the exceptional service that she provides to her clients, me and my husband being one of them.  The belief system above depicts Joanne in every way and more because she goes above and beyond, the extra mile.
 
She is truly a star!
 
I have referred her to many people now and I continue to spread the word on this exceptional person. 
 
Sincerely,
 

Laura Lang

Jonas and Sarah | Wednesday, January 23, 2013

Amazing experience. Phil was patient with us as we had our previous home for sale privately. Once we knew the sale was going through we were then able to move ahead with the purchase side of things.
The comparables and bulleted points on our properties of interest were very helpful. We also appreciated Phil’s respect with our budget and not trying to get us to bid higher to ensure the purchase would go through. We discussed our offer in great detail and where our comfort level was. This was understood by Phil and then communicated to the seller. In the end we got the house we wanted for the price we wanted.
  Another added benefit was Phil’s contacts with moving companies and home inspection services.
Lastly, the after sale service and thoughtful house warming gifts were very appreciated and a nice touch.
Without a doubt we will use Phil’s services again for future real estate transactions.



Luc | Monday, December 17, 2012

 "The first time I talked to Wendy was over the phone and I immediately felt a positive connection so I decided to go with her services.  She was very kind, social and easy to work with.  She was also very helpful throughout the entire buying process by breaking it down and explaining every step of the way while answering all my questions." 

Chris & Nathalie | Friday, June 29, 2012

"I used Phil's services both on selling and buying. He helped sell my house within 10 days of being on the market after trying to sell privately for 2 months, and for 99% asking! When buying, he offered some great advice on the negotiation to ensure that we got the house we wanted before the seller received another expected offer. My wife and I could not have been happier with his professionalism and positive attitude"

 
Michelle M. | Friday, April 20, 2012

Phil was very professional, informative, and possessed a sense of calm assurance to guide us through this stressful process. Thanks for assisting us so completely!

Liz and Scott | Thursday, March 29, 2012

As a couple looking for properties from out of town, with a tight time restriction, both my husband and I were very anxious about finding the perfect home for our young family. However, we had nothing to fear, as Mark put all of our worries to rest.

Even though, we were liaising from different cities, Mark’s communication was nothing short of timely, something we both appreciated given our own time restraints.  Mark had us fill out a list of priorities regarding future homes and from there, he sent us lists of potential “fits”. Mark epitomized organization in every way.
My husband and I came to Ottawa for a weekend to look at properties with Mark and we were greatly impressed by the itinerary he had planned for us. We were even more grateful that he took time on Mother’s Day to spend the entire day with us in search of a home. It was during this particular weekend that Mark brought my husband and I to a home with which we simply fell in love and now own.
We would both highly recommend Mark to anyone we know who is looking for a realtor. He is knowledgeable, friendly, keen and always exemplified the highest level of professionalism. In addition, he quite simply goes above and beyond his services for client satisfaction.
Geoff & Heidi | Friday, March 16, 2012

It was great working with Phil. He understands the Orleans market. If we ever need to buy or sell a home again, Phil will be our Realtor of choice.

Karen S. | Friday, January 27, 2012

Phil was absolutely wonderful through it all and I will definitely continue to drop his name to friends who are considering buying or selling.

Josiane B. | Friday, December 30, 2011

Phil's attention to detail, knowledge of the Real Estate market and attention to my special needs were all excellent. He was always honest and we are very satisfied!

D. Bondy | Monday, December 5, 2011

The Osika team made a normally stressful task of buying and selling a home into a very pleasant experience.
Looking for weeks at different open houses in a quest to downsize we met Gerry and were instantly impressed with his quiet knowledgable demeanor. At a loss as to how to proceed with this daunting task of seeking the "perfect Home" Gerry competently directed us as to how to organize our search to date. We felt comfortable enough with him to start looking at places in an area we thought seemed right. To our very pleasant surprise Angie his wife and partner joined us and this team became dynamic.
Geographically the Osikas' were on top of every area and the proposed planning as well as the past challenges of an area.
Our situation was unique in that my husband became very ill and I then became more determined to downsize and here is where the Osika's really shone. They staged my home and due to circumstances even helped me declutter(no little task) Always careful about the health challenges we were facing,  they took the initiative and left very little for me ( if anything)to worry about.
Our house was advertised in all the media channels and we were informed constantly about prospective buyers. I can honestly say no stone was left unturned.

Buying a house was also a challenge, but Gerry and Angie searched diligently on our behalf and were always available to show us a property. I would like to mention that this team often came to the hospital with me to ensure my husband was informed as well.
We are in a location and home that is absolutely perfect for our present needs all thanks to the OSIKA TEAM!
This is our 11th home so I can with confidence say that Gerry and Angie were the most professional, competent and pleasant agents we have ever had the honor of working with.

Lubna & Arshad | Monday, October 31, 2011
Everything about Dan impressed me. I have dealt with many and I can not say enough nice things about him, most of all his professionalism and his ability to cater to my needs. He is number 1on my list!
Matt | Thursday, October 27, 2011

From the moment I began working with Mark, I knew that I had made the right choice by selecting him to represent my needs as a realtor. If I had to name three things that put Mark above the rest in terms of customer service, it would be: dedication, perseverance and professionalism. Mark demonstrated outstanding dedication to both me and his job by remaining flexible throughout the home-buying process. He frequently arranged for viewings on evenings, weekends and even on a holiday, because he held my needs as a client as a top priority. Mark showed extreme perseverance as a realtor while engaging the representatives of various sellers. When I encountered difficulties with a potential property, Mark was relentless in making sure that I got what I needed. He was very patient in assessing my needs as a buyer, and was skilled at ensuring those needs were properly represented. Finally, Mark is an extremely professional individual. He never made me feel like I was being pressured me into a situation I was not comfortable with, and all-in-all made the home buying process as smooth and enjoyable as it could be. I would recommend Mark to anyone looking to buy or sell their home, and I would like to take this opportunity to publically thank him for all his hard work.

Murray Hodgins | Monday, October 24, 2011

My wife and I had decided that, upon retiring, we would move to the country. We wanted to find that perfect house in a small, quiet community but first we needed to know what our house in the city was worth. We did not want to sell before finding our new house. We approached a number of agents whose only approach was to sell now, regardless of what we wanted. With Mark we found an agent who listened to us, our needs and wants. He provided, free of charge assistance in finding the perfect home for our retirement. The search was longer than expected but when we found our new home, Mark moved quickly in preparing our house in the city for sale. He provided advice on staging our home and even pitched in to help move out the unwanted furniture. Mark is definitely a real estate agent who is willing to do the heavy lifting! His advice on preparing the house for sale was invaluable. We quickly received offers and Mark calmly led us through the stressful negotiations. We always knew that Mark had our best interests at heart.  From the point of first meeting Mark, through our house search, the listing of our home, the negotiations, right to the handing the keys to the new owners, Mark was always with us.

Mark was recommended to us by our neighbour, someone who had worked with Mark a number of years ago and considered Mark a good friend. After dealing with Mark and knowing that he always had our best interests in mind, I can highly recommend Mark and know that his first priority is always his clients and their wishes.

Kim and Tony | Wednesday, October 12, 2011

We have had the pleasure of buying and selling with Dan Salhany several times. Again and again, Dan proves to us an outstanding example of what a real estate agent should be. He is diligent and professional. He is extremely knowledgeable, organized, detailed and gracious. Above all Dan is dedicated, passionate and instrumental in getting the deal fulfilled. Excellent service always, we recommend him over and over again! With great appreciation and gratitude to you Dan! 

Debra & Stephan | Wednesday, October 12, 2011

Just a quick note to let you know how much we appreciated your patience, professionalism & direction during the process of purchasing our first home in Ottawa. Moving our family from the east coast for a new employment opportunity was very exciting yet stressful. You did an amazing job in providing us informative answers to our ‘many’ questions & in making suggestions as to different communities & the amenities that each provided. You are the Realtor that we will choose on our next move & would not hesitate to recommend you to our friends & co-workers.

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